Lawn Care Service FAQ’s
We hope you find our lawn care service question and answer section helpful.
If you do not find the answer to your question, please complete the short form only asking for your email address and your question, and we will have your answer in your inbox as soon as possible with no obligation to use our service.
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What areas do you service?
Our mowing service area includes Fort Smith, Arkansas – Van Buren, Arkansas – Barling, Arkansas – and Chaffee Crossing, with plans to expand to Alma, Arkansas and Greenwood, Arkansas in the near future. Our one-time services such as mulch installation, property clean ups, and haul off services include a 40 mile radius of Van Buren. We do not currently service any city in Oklahoma.
How do I request an estimate?
Getting an estimate for your lawn care has never been easier. Simply click any of the “Free Estimate” buttons located on all of our pages, Fill out the “Quick Contact” form on our contact page, Call or Text us at 479-235-1390, Send us an email at Sales@RiverviewTurfworks.com, or Send us a Message on Facebook! Please make sure to include your First & Last Name, Address, Email, Phone Number, and the Service you are needing an estimate on.
How I am protected against injuries and damages?
No need to worry about a worker suing you after getting hurt on your property, or leaving you to pay for something they damaged. Riverview Turfworks LLC is properly insured and licensed for every job that we take on.
How do I pay my bill?
We try to make everything as easy as possible for our clients, that’s why all reoccurring maintenance services are setup with our secure automatic bill pay system. Simply click the link provided in your estimate to add your credit or debit card to our secure card processing system and you will be charged the following Monday after your service has been completed. All other services can be paid for with cash, check, or credit card after you have accepted the estimate. If the total amount of the requested service is over $800.00 we require a 50% down payment to get you on the schedule.
How tall with my grass be cut?
The health of your lawn is our #1 priority, that is why we set our mowing deck height to 3.5” in the spring and fall and 4” in the summer. Long grass blades promote a longer root structure and will cause your turf to be as healthy as possible.
When will my lawn be mowed?
We provide weekly scheduled lawn mowing in Ft. Smith and Van Buren. We will show up on the same day every week to perform the scheduled service provided there are no unforeseen circumstances out of our control such as weather or emergencies.
What if my grass does not need cut during the mowing season?
Our trained lawn technicians will show up to your property every scheduled day during the season. If for whatever reason your lawn does not need serviced – No Worries – we will not service your property and you will not be charged.
What if it rains?
It is ultimately our lawn technicians decision if your yard is too wet to mow. While weather is unpredictable our normal course of action is to push the scheduled service up 1 day or to the next available day. Please keep in mind that we are a specialized service company who has a full schedule serving lawn maintenance clients. If it is too wet to service the properties on Monday that will affect every client for the week, pushing them all back by at least 1 day.
Can I request to skip a scheduled mow?
We understand life happens that is why we allow you to skip a mow 2 times a year at no charge as long as the request is made 24 hours or more before the scheduled service. For more information see our Terms and Conditions page.
When does the mowing season normally start?
The mowing season normally starts in March or early April depending on weather conditions.
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P.O. Box 1464
Van Buren, AR 72957